Privacy Policy

This Privacy Policy applies to this website and all products and services offered by BioSpatial Insights Ltd.

The information we collect

BioSpatial Insights collects personal identification information (name, email address, phone number, etc.) of clients, subcontractors and other contacts.

How do we collect your data?

You directly provide BioSpatial Insights with most of the data we collect. We collect and process data when you:

  • Place an order for any of our products or services.

  • Voluntarily contact us via our contacts page, email or telephone.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

How will we use your data?

The information we collect is used to provide a high level of service to our customers, collaborators and other contacts. We do not sell or share this information with third parties, except where stated below or required under applicable laws.

When you send email and other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our service.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Squarespace, our online store hosting provider, needs the data it collects to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

How do we store your data?

Contact information is stored within Microsoft Outlook and the associated Microsoft 365 platform. This data is processed and hosted by Microsoft Corporation, acting as a data processor on our behalf. Microsoft maintains data centres within the UK and European Economic Area and operates under robust technical and organisational security measures, including encryption in transit and at rest, access controls, and compliance with UK GDPR obligations for processors. Details of Microsoft's data protection commitments are set out in the Microsoft Products and Services Data Protection Addendum.

Financial data, including bank details and associated contact information of clients and contractors, is stored within QuickFile, a cloud-based accounting platform provided by QuickFile Ltd, a UK-based company. QuickFile acts as a data processor on our behalf and implements appropriate security measures to protect the personal data it holds. Further information on QuickFile's security and data handling practices is available in their privacy policy and terms of service.

What are your data protection rights?

BioSpatial Insights would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request BioSpatial Insights for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that BioSpatial Insights correct any information you believe is inaccurate. You also have the right to request BioSpatial Insights to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that BioSpatial Insights erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that BioSpatial Insights restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to BioSpatial Insights processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that BioSpatial Insights transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us or email info@biospatialinsights.com.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Changes to our privacy policy

BioSpatial Insights keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22 June 2026.

How to contact us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us or email info@biospatialinsights.com.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.